About the App
This app is a performance management platform focused on enhancing efficiency and productivity through streamlined goal setting, tracking, and reporting. Designed for administrators, auditors, managers, and associates, it enables effective management of Key Result Areas (KRAs) and Key Performance Indicators (KPIs) while offering predictive machine learning models and geo-tracking for real-time field monitoring.By aligning individual contributions with organizational objectives, the app creates a framework for continuous improvement and informed decision-making. Its integrated features support a culture of transparency, efficiency, and measurable progress across teams.
User story served by Performark
Admin: Organizational Performance Assessment
As an admin, I want to assess real progress through data-driven insights so that I can judge team, department, and overall performance accurately rather than relying on subjective impressions.
Manager: Goal Management and Monitoring
As a manager, I want to record and monitor goals with specific deadlines in the system so that I can ensure that goals are tracked, achieved, and do not keep moving indefinitely.
Manager: Data-Driven Performance Insights
As a manager, I want an application that collects data on employee performance and progress, so that I can make decisions based on factual data rather than personal perceptions.
Manager: Daily Data Collection and Verification
As a manager, I want the system to collect and verify daily data on work outputs with supporting proof, so that I can maintain the authenticity and reliability of performance data.
Manager: Goal Alignment Across Teams
As a manager, I want to align my team’s goals with the organization’s objectives so that everyone is working toward unified, impactful outcomes that support larger business goals.
Manager: Customizable KPIs and Metrics
As a manager, I want to customize KPIs and performance metrics based on roles and goals so that I can more accurately measure the effectiveness and contributions of each employee within their specific context.
Manager: Performance Feedback Loop
As a manager, I want to provide structured feedback based on data insights collected in the system so that employees understand specific areas for improvement and strengths backed by factual data.
Manager: GeoTracking - Start and End Tracking
As a manager, I want the system to enable start and end tracking for field activities, recording planned hours, actual working hours, and distance traveled, so that I can support accurate time and effort monitoring.
Associate: Self-Evaluation and Progress Tracking
As an associate, I want a self-evaluation system to track my own progress, so that I can measure my development independently without needing external feedback.
Associate: Automated Progress Notifications
As an associate, I want to receive automated notifications about my progress on assigned goals so that I can stay on track and make adjustments as needed to meet deadlines.
Associate: Skill Development Recommendations
As an associate, I want the system to suggest skill development areas based on my self-evaluation and performance data so that I can continuously improve and work towards my professional growth.
Auditor: Real-Time Reporting and Analytics
As an auditor, I want to access real-time performance reports and analytics so that I can quickly respond to trends, bottlenecks, and outstanding achievements within the team.
List of reports served by Performark
Predictive Analytics: Performance Prediction
- Predicts each associate's performance on a scale of 0 to 5 based on historical data.
- Provides managers with data-backed forecasts of team capabilities.
Predictive Analytics: Anomaly Detection
- Detects unusual patterns in performance, such as deviations from expected achievement levels.
- Helps managers identify associates who may need additional support or coaching.
Predictive Analytics: Performance Forecasting
- Uses machine learning models to forecast future performance trends.
- Enables managers to set realistic goals and plan resource allocation effectively.
Comprehensive Reporting: Admin, Manager, and Associate Reports
- Generates detailed reports in Excel format that provide insights into performance trends.
- Supports data-driven decision-making across various organizational levels.
GeoTracking: GeoTracking Report
- Creates a comprehensive report that consolidates geo-tracking data.
- Assists managers in evaluating productivity for field-based roles effectively.
List of roles in the system
- Admin
- Manager
- Associate
- Auditor
Admin: Manages all user data and app settings; oversees organization-wide reports and insights; can download comprehensive admin reports in Excel.
Manager: Sets targets for associates, reviews, approves, and tracks achievements; views performance insights for their team and geo-tracking reports of associates, accesses manager reports downloadable as Excel.
Associate: Works on assigned targets, logs achievements with proof attachments; views personal insights and performance, accesses associate-specific reports and geo-tracking features, including geo-tracking reports.
Auditor: Accesses real-time performance reports and analytics; monitors trends and bottlenecks, reviews achievements across teams with Excel download options for auditing purposes.
Purpose and Benefits
The app enhances organizational productivity and accountability by providing a streamlined approach to managing goals, tracking progress, and generating actionable insights. Through effective goal alignment and transparent reporting, it empowers leaders to make informed decisions, optimizes resource allocation, and strengthens performance oversight. With features like geo-tracking for field activities and predictive analytics for targeted management, the app promotes a culture of continuous improvement, ensuring individual contributions are aligned with organizational objectives and driving consistent progress across teams.