Jeweller Sales Associate
Duration: 3 Days
Sessions: 10:30 AM to 4 PM
The program is enabling freshers - school pass outs / graduates with good attitude and decent competency in mathematics and customer handling, to be placed in jewelry stores.
Prerequisites for the Workshop
Jewellery Industry
Dress Code and Store Cleanliness
Stock Taking
Customer Greeting and Interaction
Jewellery Selling
Jewelry Presentation
Handling Customer Preferences and Orders
Estimations, Discounts, and Customer Negotiations
Internal Communication and Store Etiquette
Finalizing the Sale
Handling Special Jewelry Sections
Completing the Sale and Billing
Packaging and Final Farewell
Taking Orders and Processing Custom Jewelry
Handling Jewelry Repairs
Buying Customer's Old Gold
1. Receiving Customer's Old Gold
2. Weighing and Inspecting Jewelry
3. Handling Gold Coins
4. Estimation of Jewelry Value
5. Customer Agreement and Melting Process
6. Melting and Final Estimation
Metals and Gems
Gold
Silver
Diamond
Navaratna
Jewellery Worn - Sizes and Name
Charges in Jewellery
Sections in Jewellery Store
Rate Calculations
Order of Operations
Types of Brackets
Estimation